Shipping & Delivery
Zyliss.co.uk is currently not accepting online orders whilst we improve the digital experience on our website.
Please contact us to discuss your Zyliss product or previous zyliss.co.uk order.
Previous delivery information:
Zyliss.co.uk delivers to addresses with a valid UK postcode, with the exception of BFPO addresses. We do not ship to ROI, EU or Internationally.
Shipping is charged at a flat rate of £4.95 unless the order total is over £35, then it is free. Most UK delivery addresses can expect next day delivery once shipped, however, some addresses not within mainland UK or in remote areas may take longer. Please allow 3-5 days to receive your order from the date of order confirmation.
Age Verification & Knives Postage Surcharge:
In the UK, knives can only be sold to persons over the age of 18. We are legally obligated to verify our customer's age upon purchase and delivery. We regret that a surcharge of £4.95 will be added to every order (on top of the £4.95 initial postage cost) containing a knife for this Age Verification Surcharge which enables our carrier to ensure that the identity of the customer is checked on delivery. Safety is of the utmost importance at Zyliss and we thank you for your understanding and co-operation.
Delivery Courier: DPD
We use DPD for all our deliveries. The day before delivery is due, you will receive an email and/or an SMS message confirming your tracking number. You can track your delivery directly with DPD by visiting the DPD website. DPD also offer a useful App to track deliveries and this can be downloaded to your mobile or tablet device via the DPD website
On the day of delivery, DPD will notify you of a 1-hour delivery window.
Should you experience any difficulty with your existing Zyliss UK order, please feel free to email us on email@example.com.