Shipping & Delivery
Zyliss.co.uk delivers to addresses with a valid UK postcode, with the exception of BFPO addresses. We do not ship to ROI, EU or Internationally.
Shipping is charged at a flat rate of £4.95 unless the order total is over £35, then it is free. Most UK delivery addresses can expect next day delivery once shipped, however, some addresses not within mainland UK or in remote areas may take longer. Overall, please allow 3-5 days to receive your order from the date of order confirmation.
We are legally obligated to check age verification, and therefore we regret that a surcharge of £4.95 will be added to every order containing a knife. This is to ensure that all of our customers are kept safe and therefore we are unable to sell knives to under 18's.
We use DPD for all our deliveries. The day before delivery is due, you will recieve an email and/or an SMS message confirming your tracking number. You can track your delivery directly with DPD by visiting the DPD website. DPD also offer a useful App to track deliveries and this can be downloaded to your mobile or tablet device via the DPD website
On the day of delivery, DPD will notify you of a 1-hour delivery window.