Customer Services

We are here to help you with advice and information about your Zyliss order or product.

We have a handy FAQ page that may help you, along with the Zyliss YOUTUBE channel that instructional videos as well as recipe ideas and inspiration.

Details on placing orders can be found in our DELIVERY & SHIPPING pages.

Aftersales, returns and refund information can be located on our Returns & Exchanges page.

If you cannot find what you are looking for below or on the other areas of our website, please go to our CONTACT US page to get in touch. 

Redeeming E-gift vouchers
Customers who wish to redeem website gift vouchers can still do so by contacting cust.serv@dkbrands.co.uk whereby the customer will be able to select the product and have it sent to a UK address. Alternatively we can reimburse the original customer who purchased the gift voucher, and the value will be returned to the card or method of payment used for the transaction. We are unable to transfer moneys or pay the value of the voucher to an alternative individual.

 

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